Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Samsung nz Complaint - Galaxy 5 repair
Samsung  nz Complaint

Samsung nz Complaint

ADVERTISEMENT

Galaxy 5 repair


Hi, I had to get my phone repaired from Samsung following a repair job they did last year for the same problem. Firstly I had to provide all of this evidence as it was out of warranty even though Samsung had a record of everything. I was told when I dropped my phone that it would take 1 to 3 working days to get repaired, I also said I needed my phone by the Saturday after I dropped it off as I was going away. When I enquired I got told my phone had been opened up but not repaired and won't be till Tuesday due to long weekend. After a whole lot of talking i got Samsung to courier my repaired phone to me. When I got my phone, nothing had been repaired, they wiped my apps and music off my phone without telling or asking me and also damaged my screen cover. I have been trying to get this resolved with Samsung but they don't seem to care. They called me once and left a message but haven't tried again. How do I take this complant further?


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Samsung nz
SUBMIT a ticket
for Samsung nz
WATCH videos
for Samsung nz
More Samsung  nz Reviews and Complaints MORE reviews and complaints
for Samsung nz

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team